The Boring Stuff

… that you may want to read.

Limitation of liability

In no event shall Taste Japan or its staff or affiliates be liable to you for any direct, indirect, incidental, special, punitive or consequential damages resulting from any mistakes in the website, services, content including user created content, or for injury or property damage of any nature whatsoever resulting from the use of the website, apps or services. Further we shall not be liable for any unauthorized access to our servers or stored personal / financial information. We make no guarantees for the availability or reliability of the website, apps or services, for the safety of use or the suitability of the services to your purpose. Our responsibility shall be limited to the fullest extent permitted by law.


Taste Japan, its staff, or its affiliates have no liability on injury or damage caused by products within the box. You agree not to subscribe to any subscriptions which contain edible products if you have allergies. If you do so, Please consume the goods at your own risk.When sending edible items, we do not take responsibility for any medical emergencies such as allergic reactions that could result from a person subscribing and inadvertently consuming allergens.

Shipping and customs

Parcels are not insured nor come with a tracking number. Parcels will be sent using the Japanese Post Office via Eco SAL. Please check if this service is available in your country. By signing up you agree to keep us updated of your current mailing address. If packages are lost or damaged in the mail, we may re-send them upon our discretion but make no such guarantees. Only a single shipping attempt is included in the price of product where included shipping is indicated. When a parcel crosses borders, they may be subject to customs charges determined by customs officials. Customs duty is the customer’s responsibility as the customer is the importer of such items. No customs duties nor customs handling services of any kind are included in the price of product. Please allow at least 6 weeks after the date of dispatch before contacting us regarding potentially lost parcels. Eco SAL deliveries can vary depending on your location – the times we give are just estimates.

Other terms

By visiting the website or subscribing to services provided, you signify having read and agreed to these terms. If you do not agree to these terms, please do not use the website or subscribe to the service. Usage of the services is at your own risk. Violation of terms in this terms of service may lead to the suspension of your account. We reserve the right to terminate any accounts at any time for any reason whatsoever and do not guarantee continued access to services. These terms are subject to change without notice.