We hope you are keeping well during the Covid-19 outbreak that we are currently facing around the world.
Unfortunately, due to postal restrictions that the Japanese Post Office have implemented, we have made the difficult decision to temporarily suspend operations of Taste Japan for at least the next month.
As of yesterday (April 2nd, 2020) we can no longer send mail to 126 countries. More countries could follow in the next few days or weeks, making it almost impossible to continue our service.
For now we will take the following action:
- Monthly subscribers: Your plan will be temporarily paused until the restrictions are lifted and we can safely resume shipments.
- 6 or 12 month plans: Your plan will be extended for however many months we are unable to send boxes.
- One time payments since March 21st, 2020: Your payment will be refunded and no box will be sent.
We will keep you updated regarding the situation here, but if it seems unlikely that Japan Post will resume international postage within the next few months, we may have to cancel all plans entirely.
We understand that many of you may be under financial pressure right now as a result of the outbreak so please feel free to cancel your subscription from the login section of our website here if you wish to do so.
Please take care, follow your respective government’s advice and thank you very much for your support until now.